To Our Valued Guests:
Your appointments are important to all of us at Rejuvalife. Time allocated for an appointment is reserved especially for you. It is our goal to provide the best quality and tradition of excellent service. Our Providers are booked out weeks to months in advance. It is important to remember, that when you cancel your appointment without providing sufficient notice, our providers’ time is lost, and we are not afforded the opportunity to schedule a client on the waiting list.
A deposit is required to reserve your treatment appointment at the time of scheduling. We request a minimum of 24 hours’ notice for adjustments or cancellations to your scheduled appointment.
Cancellation Policy:
Appointments cancelled with less than 24 hours’ notice or “no show” for a scheduled appointment, will result in loss of appointment deposit. Additionally, subsequent appointments will require an increased deposit amount.
Late Arrivals:
It is important to arrive to your appointment on time. We value your time and that of our Providers. Each appointment allots for sufficient time for safe administration of treatments; this cannot be compromised. Therefore, if you arrive more than 10 minutes late to your appointment it is considered a “no show” and your deposit will be forfeited. To secure a future appointment an increased deposit amount will be required.
Confirmation Reminders:
As a courtesy, we will send out email and SMS messages to confirm your appointment at the time of scheduling and again 2 days prior to your appointment date. It is your responsibility to ensure we have a current email address and mobile number on file in order to receive the courtesy reminders.
